It's been a while


👋 Hi Reader

It’s been a while, so I wanted to send a quick update on where I’ve been and how my business has evolved.

A quick personal update

At the start of the year, things were looking really positive. I’d just launched this new direction in my business and had some solid enquiries come in straight away. Then I had to step away for a few weeks to deal with family matters.

I’m grateful I could take the time, but now I’m back.

My new business direction

After 10+ years as a designer, I realised that design wasn’t the real bottleneck for my clients - it was positioning.

Most businesses I worked with knew they did great work, but they struggled to understand what made them different from competitors and how to communicate that effectively.

That’s what I focus on now.

I help businesses understand what makes them uniquely valuable, turn that into clear messaging, and use it more consistently across their marketing.

So while my background is in design, my role today is much more consultative.

My process is built around three steps:

🌿 Audit – Identify what’s unclear, inconsistent and blocking sales

🌿 Discovery – Understand what makes your business genuinely different

🌿 Align – Turn that into clear messaging, stronger copy and a strategic direction

You can work through one stage or all three, depending on what support you need.

If this sounds like you, hit reply and tell me what feels difficult in your marketing right now.

Let's reconnect

I’d love to hear what you’ve been working on lately. If we haven’t chatted in a while, just hit reply and let me know how things are going for you.

Until next time, have a wonderful week!

Kat 🪴


P.S. Need help with your business? Book a Free Co

nsultation and let's make your marketing easier.

And if you ever feel that these emails are no longer useful for you, here is the link to unsubscribe.

Kat Irwin Design

Weekly emails to help you grow a more intentional business. Practical insights on clients, confidence and clarity. Simple ideas, big impact. Ready to make your impact?

Read more from Kat Irwin Design

👋 Hi Reader Because I don’t talk about it enough… here’s what I do for my clients.I’m a UX turned Web & Brand designer helping tell the stories that matter.I work with change makers to clarify their mission, translate that into a visual brand & build a website to support it.Here's how:1️⃣ Website Refresh or RedesignYou've been in business a while, and have a website but: → It’s old, DIY-ed or doesn’t reflect the work→ Its not bringing in any clients→ You're embarrassed to share it We discover...

👋 Hi Reader Recently someone booked a discovery call with me. And when I read the responses to the pre-call questions, I almost cancelled. There were a lot of specific instructions. And a tight deadline. I could already feel that this project could be a nightmare… But I thought I’d give the call a go anyway - I could always say no. On the call, they seemed kind - stressed, but reasonable. So I decided to gently set some boundaries and explain that while I absolutely respect her input, she...

👋 Hi Reader Freelancing gets easier when you know who you are. When I first started freelancing as a UX Designer, I thought I had to fit into a box - minimal, slick and corporate. Not me at all. And this made it impossible to find clients. I had no idea how to even start a conversation, let alone sell to them. But then, after taking steps to find my focus it all changed. Now, 4 years later, I work with clients that I enjoy speaking to, on projects that get me excited. And you can too... I’ve...